A highly motivated individual with over 8 years of experience working in Customer Service. Experiences range from Retail support, supporting a major financial software and specialized markets in the manufacturing industry. Well-versed in many different facets of customer and technical support, including experience in agent-support roles, as a part-time Subject Matter Expert and Level 2 and escalation support.
Organizer of the Fantasy & Role Playing club, maintained funds and organized events to promote the club. Education emphasis focused on mathematics, completed AP Calculus exam with a score of 4.
