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Michelle Cheng

Marketing and Supply Chain Professional

Michelle Cheng
35 years old
Cologne (50969) Germany
Professional Status
Student
Available
About Me
I am a self motivated team player with a mind for the big picture and an eye for detail. I have practical experience both in marketing and supply chain. I like challenges and love solving problems for the sense of achievement after all the hardwork.
Resume created on DoYouBuzz
  • Assessing and researching on market potentials of high-value customer segments and giving recommendations
  • Managing actively customer experience process
  • Supporting high-value tenders including customer presentations, workshops, and response documents
  • Standardizing sales and tender material to increase sales efficiency
  • Coordinating the development and production processes of the products with R&D, Marketing, Sales and suppliers to streamline production processes; reduced the time to market from four months to two and a half months
  • Developing a consolidated inventory system to increase speed, reduce cost and errors as well as enhance operational transparency
  • Closing deals by solving technical and trade problems timely and following up on B2B sales opportunities; closed large amount of new-to-business OBM orders in eight months
  • Developing relations with new-to-business clients by cold calls, recommendations via existing contacts and major self-organized events; brought in 30 new clients in one month
  • Rotating between loan, operation and wealth management departments to optimize service processes and improve quality as well as settling customer complaints from over 200 accounts