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Michelle Cheng

Marketing and Supply Chain Professional

Michelle Cheng
36 years old
Cologne (50969) Germany
Professional Status
Student
Available
About Me
I am a self motivated team player with a mind for the big picture and an eye for detail. I have practical experience both in marketing and supply chain. I like challenges and love solving problems for the sense of achievement after all the hardwork.
Resume created on DoYouBuzz
  • Assessing and researching on market potentials of high-value customer segments and giving recommendations
  • Managing actively customer experience process
  • Supporting high-value tenders including customer presentations, workshops, and response documents
  • Standardizing sales and tender material to increase sales efficiency
  • Coordinating the development and production processes of the products with R&D, Marketing, Sales and suppliers to streamline production processes; reduced the time to market from four months to two and a half months
  • Developing a consolidated inventory system to increase speed, reduce cost and errors as well as enhance operational transparency
  • Closing deals by solving technical and trade problems timely and following up on B2B sales opportunities; closed large amount of new-to-business OBM orders in eight months
  • Developing relations with new-to-business clients by cold calls, recommendations via existing contacts and major self-organized events; brought in 30 new clients in one month
  • Rotating between loan, operation and wealth management departments to optimize service processes and improve quality as well as settling customer complaints from over 200 accounts

CEMS MIM / MSc in International Management

Universität zu Köln

Since October 2015
Current GPA: 1,72
Minor in Supply Chain
Turnaround project with Beiersdorf
Buddy for guest students
Learn more

CEMS Exchange Program

Universität St.Gallen (HSG)

September 2016 to December 2016
Business strategy and corporate development topics

B.B.A. in International Business

National Chengchi University

September 2008 to July 2012
GPA: 4,0/4,0 (best possible grade)
International Business including advanced marketing, finance and law.
Project leader at International Youth of NCCU

B.A. in English

National Chengchi University

September 2007 to January 2012
GPA: 4.0/4.0 (best possible grade)
English literature and linguistics studies
Chief organizer of the annual freshmen camp
Chief in Ad-Marketing at the student association

Exchange Program

Ludwig Maximilian University of Munich

September 2009 to July 2010
  • Customer Relationship Management
    Advanced
  • International Marketing
    Advanced
  • Supply Chain Management
    Advanced
  • Corporate and Business Strategy
    Good
  • Finance
    Advanced

IT

  • Salesforace
    Expert
  • Office (Excel, Powerpoint, Word)
    Advanced
  • Arena
    Good
  • Photoscape
    Advanced
  • Chinese
    Expert
  • English
    Expert
  • German
    Advanced
  • Japanese
    Notions
  • Clarinet
  • Salsa
  • African Dance
  • Lindy hop
  • Longstay
  • Strategy
  • Behavioral Economics
  • Psychology
  • International Relations
  • Crime Fiction