A goal-oriented Consultant offering a proven record of success leading all phases of diverse digital transformation projects.
Working with Government, Social Protection Implementers and Development partners including ILO, WHO, WB, UNICEF, European Union, ADB, and GIZ - acknowledged for the ability to produce high-quality deliverables that meet timeline and organizational targets.
Specialities:
Recognized professional with more than 20 years of hands-on experience in international consultancy, IT implementation, business process redesign, and project management for the Health Sector. An accomplished Health Insurance implementer who always focuses on achieving exceptional results in a competitive work environment.
A solution-focused advisor who establishes and maintains solid client relationships by accurately understanding and addressing their needs promptly. Excellent communicator leverages technical, business, and management acumen to communicate effectively with client executives and their respective teams.
Providing strategic decision-making support to the General Secretariat of the National Social Protection Council for the digital transformation of social health protection.
Leading the development of a conceptual design and implementation plan for a National Digital Social Protection Registry in Cambodia, from initial concepts through pilot projects to the kickoff of the national rollout.
Facilitated the established of an interoperability showcase project to demonstrate data interoperability among key health protection stakeholders in Cambodia.
Coached IT staff at the National Social Protection Council in strategy and leadership for large-scale interoperability projects
Assisted in modernizing the M&E system and adapting business processes to enhance data quality.
Design key indicators/parameters to measure the community micro-health insurance effectiveness, sustainability and financial health.
Analysis and re-definition of business processes and data needs.
Design a MIS tailored to the current community micro-health insurance being managed by the VDCF to track members/claims and measure against indicators.
Defining Organizational change requests for improving the payment procedure on VDC Level.
Develop an electronic form of the MIS (in Microsoft excel/access or as an independent software).
Supervision/support during the database design phase
Assisting the Royal Government of Cambodia in preparing Social Health Insurance for the formal sector workers (primarily Textile and Footwear Sector)
Technical support for the conceptual framework of the Social Health Insurance Law for formal sector workers.
Establishment of Training and Change Management plans. Coordination of consultancies with World Bank, AfD, GIZ, ILO and WHO
Analyzing performance and structures of existing business processes. Design of new business processes by iterating and validating the NSSF business objectives with key stakeholders against every of the processes introduced.
Evaluation of existing data interfaces and IT System Design
Identifying technical solutions for existing Membership Identification problems (Membership Card)
Coordination of committee meetings for establishing the new provider payment mechanism
Technical Input on Process Design and Data Management during a Workshop including government agencies and development Partners (WB, UNICEF, GIZ, etc.).
Development of an Implementation guideline for establishing a MIS System for Social Protection
Multilevel Stakeholder discussions on Member Identification
Evaluation of existing data interfaces and advice on data exchange requirements
