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Michaël Maillot

Digital Customer Service and Experience Director

Professional Status
Employed
Available
Resume created on DoYouBuzz
Skills

Customer Service

  • Customer Satisfaction
    Customer-centric, KPI-driven
    Expert
  • Organization
    Advanced
  • Management
    Advanced

Management

  • People management
    Expert
  • Team Leadership
    Expert

Sales

  • Customer Experience
    Expert
  • Pre-sales
    Expert
  • Consulting
    Advanced

Computer Skills

  • Collaborative and Office suites
    Office, GSuite, Dropbox, Apple Suite
    Expert
  • Software Development
    Notions of code, continuous integration, devops
    Intermediate
  • Data analysis
    Tableau, Excel
    Advanced

Soft Skills

  • English
    Advanced
  • Analytics
    Advanced