Michael Gruver

Resume created on DoYouBuzz

Experiences

Successfully market and manage two online retail businesses
Solely responsible for inventory acquisition, advertising, sales, customer service, accounting, website design and shipping
Tripled sales in 6 months to an average of $8,000 per month in volume
Maintain Top Rated Seller and Power Seller Status by achieving 100% satisfaction rating
Develop and retain a steady global presence by selling to national and international clients

Successfully operated small business for 10 years, including P&L, sales and daily operations.
Directly responsible for the entire sales and operations team, ensuring company sales volume and profitability were met or exceeded.
Increased sales 26% by leading, training, and mentoring staff of 10 associates at two locations.
Decreased company expenses by 39% utilizing outstanding personal structure and organization skills.
Created and designed all company marketing materials including website, print ads, advertising campaigns, and retention materials.
Responsible for quarterly and year-end tax filings and government reporting, in addition to maintaining accurate and timely accounting and bookkeeping records.
Developed and implemented company handbook defining mandatory operating procedures and guidelines used to establish and maintain a proper workplace

Complete accountability for team and business P&L, impacting sales growth, driving profit margins, and conducting cost-benefit analysis.
Trained and mentored over 60 associates, ensuring that all employees were properly trained and continually working towards improving the skills, knowledge, and morale of the sales and management teams.
Handled all aspects of inventory and overall expenditures, maintaining inventory integrity of
$1.7 million while reducing inventory losses by over 40%.
Analyzed business performance and assumed ultimate responsibility for financial results.
Increased overall profits by 25% using my ability to implement processes to improve efficiency, increase revenue, and reduce expenditures.
Supervised employee relations including hiring and firing of associates, team building efforts aimed at increasing employee retention, and employee career development.
Maintained open communication with management to share knowledge and experience for the purpose of achieving corporate goals and improving customer service.
Conducted selling seminars focusing on organizational and time management skills.

Directly responsible for the entire operations team, overseeing 40+ employees trained to target, meet, and exceed company objectives in a collaborative work environment.
Maintained inventory integrity of $1.1 million by developing strict loss prevention standards.
Monitored department activities and prepared monthly operations reports and action plans on account analysis and P&L reports.
Consistently exceeded store budgets by more than 10% as acting store manager.
Coordinated operations meetings to discuss strategy, process improvement, and weekly plans.
Controlled all shipping and receiving of merchandise via distribution truck processes.
Mentored and led management candidates to promotions within the company, sharing knowledge and expertise to help them achieve career success

Skills

Education

Mass Communication/Media Studies
Minor: Speech Communication
Minor: Sociology

Broadcast Communications

Interests

Award Winning Management Professional