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Ismail MHIRI

LEAD OPERATIONAL SUPPORT ENGINEER

Ismail MHIRI
43 years old
La Soukra (2036) Tunisia
Professional Status
Employed
Available
About Me
Graduate in computer science and having experience in management of teams of high technicians, I acquired a good command of the management of resources and advanced functions by objectives.

Versatile and dedicated, I work on several technologies that gives me a good knowledge on computer systems and their evolutions.

Communicator and Analyst, I have had good experience in customer satisfaction, claims handling and incident resolution.
Resume created on DoYouBuzz
  • Sending architecture Administration: Monitoring of sending IPs to ensure total availability of mailing services.
  • Advice and customer support to follow the best practices of sending mail marketing to improve their deliverability.
  • Review and improvement of the sending strategy: Deliverability project : Launching of deliverability projects and implementation follow-up.
  • Optimization of authentication techniques (SPF, DKIM, DMARC)
Company Description
Private foreign company in the online marketing sector
Company website