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Mervé KALEM

Mervé KALEM

Campaign Manager

30 years old
Driving License
Marckolsheim (67390) France
Employed Available
  • Drive marketing campaigns and customer activation initiatives
    • Develop marketing campaigns by leveraging external (competitive data/market trend insights) and internal (brand positioning/performance/growth opportunities) factors
    • Manage projects like events/tradeshows, webinars, digital events via a complete project management plan to increase brand and portfolio awareness
    • Coordinate the implementation of the media/PR strategy
  • Execute digital marketing programs / Inbound marketing
    • Manage digital campaigns including emailing and lead nurturing to reach a targeted audience
    • Measure and report performance (ROI and KPIs) and establish metrics to assess best performing campaigns
    • Improve Lead management and Demand Generation process
    • Marketo Super-User : establish governance for the region
  • Develop and execute marketing plan for Middle East and Africa & Western Europe
    • Develop and monitor regional marketing plans and campaigns by each quarter commensurate to sales forecast
    • Establish solid relationship with regional key stakeholders to drive business and to gather insights on customer need patterns
    • Develop marketing materials for specific actions or customer events, and strengthen relationship with key stakeholders (customers, authority bodies, industry players)
  • Market Development Representative: Sales Order Coordination
    • Customer portfolio management, prospection, qualification
    • Order administration, tracking, complaint handling, supply conditions creation
  • Marketing Specialist for Consumer Health & Nutrition:
    • Market Intelligence: analysis of market size/share, identifying potential business opportunities, branding / 3D proposal development
    • Event management : organization & coordination of exhibitions, conferences, congress, webinars
    • Digital Marketing : lead management, e-mail campaigns creation, social media & website management, reporting
    • Marketing Fulfillment project, management of the sales enablement platform
  • Sales Order Coordination / Customer portfolio management
  • Online Capsugel Customer Portal management
  • Market studies to identify new business opportunities
  • Yearly MDG Customer Satisfaction Survey
  • Audit Trail to ensure the integrity of price management flow
  • Organization of the event "Alsace's Got Talent"
  • Optimization of a Website for the society "Bee Concept"
  • Internship as Sales Representative at Caisse d'Epargne Bank

Master Degree - Marketing and Market Study

EM Strasbourg Business School / Apprentice Capsugel

2016 to 2017
Master Thesis : " Is a market survey a crucial step before launching a new product? "

Master Degree - Business Management

EM Strasbourg Business School / Apprentice Capsugel

2015 to 2016

Bachelor Degree - International Business

I.U.T. Robert Schuman, Illkirch / Apprentice Capsugel

February 2014 to February 2015

Undergraduate Studies - Marketing and Sales

Institut Universitaire de Technologie, Colmar

2012 to 2014
  • Adobe Creative Cloud
    Good
  • Knak
    Advanced
  • Brightcove
    Advanced
  • Marketo
    Advanced
  • Salesforce.com
    Advanced
  • Pardot
    Advanced
  • ERP Protean
    Advanced
  • Euromonitor
    Advanced
  • Mintel
    Advanced
  • Showpad
    Expert
  • Pack Microsoft Office
    (Word, Excel, Powerpoint, Access)
    Expert
  • German
    B1 (diplôme du CLES), capacité professionnelle
    Good
  • English
    B2, capacité professionnelle complète
    Advanced
  • Turkish
    bilingue, 2ème langue maternelle
    Expert
  • French
    Expert
  • Pilates
  • Oriental folkloric dance
  • Mexico, Cuba, United-Kingdom, Turkey, Spain, Poland, Belgium, Germany