Customer Resource Management-CRM: Managing the Distributors management software, which is related to billing of the stock, Sale to the Retailers and then Actual Activations or tertiary.
Analyze sales data: Primary-Secondary-Tertiary and Market data for better revenue projection.
Training the channel partner as to how efficiently the software/Product can be used.
Handdling Queries and escalation from sales team.
Streamlining the secondary Sale, tracking the tertiary, Supporting functionally day to day technical operations enhancements, data tracking and report generation.
SAP B1 ERP: Managing Functional part of SAP B1 and supporting the internal team interacting with this ERP.
Audit and system support for ongoing transactions.
Working in Day to day challenges faced in different modules of SAP B1
Vendor Management: Managing payments and support from the vendors like: Paytm, Snoweb, Newera IT Solutions, i2k2 Networks for AWS related support and Uneecops for various integration and support requirements.
At transsion my responsibilities included managing there SALES CMS part, Dat tracing report generation for the operations team. There were around 1500 distributor for each 4 different brands, Itel Mobiles, Tecno Mobile, Spice, Oraimo accessories.
It is an integrated service management and support company offering comprehensive and standardized life cycle services for the full spectrum of Information, Communication and Technology (ICT) products.
My work included, HP UNIX scripting and Superdom server management.
Configuration of server into VPARs, backup, SQL query generation for reporting purpose.
Management and coordination related to Application and website development, like- E-commerce website, CMS, static websites and small business based applications.