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Md.Badrul Alam

Md.Badrul Alam

Complain Management

Supervised
Dedicated
Self-motivated
Achieved
Facilitated
34 years old
Dhaka (1211) Bangladesh
Employed Available
Contact me
I have had over 4 years of work experience in the corporate sector and currently Complain Management team of 130+ members with presence in over 70 different locations all over the country. Overall my carrier has mainly evolved around direct client dealing and communications. This long time experience with direct interaction has molded my work expertise in team management, monitoring, Customer complaint reporting, training, etc.
Resume created on DoYouBuzz
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Experiences
  • To maintain customer relation and communication:
  • Work on those complaints, that did not get services at the promise date make, the fast service of the complaints.
  • Collecting information from concern department & person for urgent service;
  • Feedback to customer and try to ensure the service;
  • Customer Complaints are being followed until the service is received.
  • Produce Monthly/ Weekly/ Daily report presentation;
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Resume created on DoYouBuzz