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Md.Badrul Alam

Md.Badrul Alam

Complain Management

Supervised
Dedicated
Self-motivated
Achieved
Facilitated
34 years old
Dhaka (1211) Bangladesh
Employed Available
I have had over 4 years of work experience in the corporate sector and currently Complain Management team of 130+ members with presence in over 70 different locations all over the country. Overall my carrier has mainly evolved around direct client dealing and communications. This long time experience with direct interaction has molded my work expertise in team management, monitoring, Customer complaint reporting, training, etc.
Resume created on DoYouBuzz
  • Excellent customer service even to difficult callers
  • Problem solving skills necessary to keep customers and clients satisfied.
  • Multitasking skills to continue speaking to a customer while searching for information.
  • Ability to remain calm in stressful situations.
  • Familiar with multiple computer programs and systems with a capacity to learn others.