Experience — Md.Badrul Alam

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Resume created on DoYouBuzz

Experiences

To maintain customer relation and communication:
Work on those complaints, that did not get services at the promise date make, the fast service of the complaints.
Collecting information from concern department & person for urgent service;
Feedback to customer and try to ensure the service;
Customer Complaints are being followed until the service is received.
Produce Monthly/ Weekly/ Daily report presentation;

Excellent customer service even to difficult callers
Problem solving skills necessary to keep customers and clients satisfied.
Multitasking skills to continue speaking to a customer while searching for information.
Ability to remain calm in stressful situations.
Familiar with multiple computer programs and systems with a capacity to learn others.

Manage all accounting transactions
Ensure timely bank payments
Handle monthly, quarterly closings