Reception, inform, detect needs, recommend and direct the clientele to the good interlocutor
Organize appointments for the account managers
Accompany the customers in the use of the remote services (automaton, online bank, mobile applications)
Manage the conformity and the risks associated to products and offered services
This experience allowed me to develop and to improve:
My social skills: This experience has me allowed to improve my relational capacities and of communication, to develop my sense of the initiative, to adapt me, works it in team, to Know how to convince, be reactive
My expertise: I know better manage emergency situations
Company Description
The Société Générale is one of main French banks and one of the most former. She is a member of three pillars of the not mutualist French banking industry with The Credit of Lyon and the Paribas BNP.
