Tools and software: Excel, Word, PowerPoint, Photoshop, Sony Vegas Pro
Advanced
Skills: Controls of internet, bases of the programming, Support of the services and the servers, Use of data, Support system and network support of the user accesses
Train the students in the implementation of computing solutions within companies.
Network Infrastructure & Security Solutions: Shape of the senior technicians capable of managing a computer equipment or of administering a network in small and medium-sized enterprise. Their mission consists then in automating and in rationalizing the administrative activities of the company.
Option science of digital: As well as the learning of the material and network architectures
Project: conception of a video game on processing with the language Java. This project allowed me to develop more my creativity and my teamwork, As well as my ambition and my motivation to work in this domain.
Reception, inform, detect needs, recommend and direct the clientele to the good interlocutor
Organize appointments for the account managers
Accompany the customers in the use of the remote services (automaton, online bank, mobile applications)
Manage the conformity and the risks associated to products and offered services
This experience allowed me to develop and to improve:
My social skills: This experience has me allowed to improve my relational capacities and of communication, to develop my sense of the initiative, to adapt me, works it in team, to Know how to convince, be reactive
My expertise: I know better manage emergency situations