Expériences — Maurine Gencey

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Professional Experiences

ON CLIENTS SITES
Definition of the crisis management process in an IT department : cirsis criteria, documentation and diffusion of the process, training of the IT teams on the new process, change management, project comitology
Operational Resilience: study of the operational and financial processes in accordance with the new Operational Resilience standard defined by the Central Bank of Ireland (CBI)
INTERNAL COLLABORATION AS MANAGER
Implementation of a collaborative gamification tool rewarding each employees investment with cryptocurrency (Meed): project commitees, go live event preparation, network animation
Redaction of the Ethical and Professionnal Charter based on Asigma Corporate Social Responsibility engagements

Company website

https://www.asigma.fr/fr/

Transformation & IT Project Manager in Insurance Industry
Migrated the IT infrastructure of the Irish entity CACI to the Credit Agricole Group Infrastructure Platform CA-GIP). Ensured all work streams correctly migrated: network, hardware, applications; and all processes aligned to the Group security norms. Transversal collaboration with committee members, developers, network engineers, compliance & security teams, IT Support & Back Office teams.
Responsible for the migration of 11 applications: workshops, architecture and risk analysis, coordinated the creation of the packages and the UAT across department, owned the relationship with editors for all contracts and technical aspects.
Supported the successful implementation of the hardware for CACI Dublin & CACI Milan, ensuring all staff members received their new set of hardware set-up and the on-site hardware (e.g. phones, copiers) was set and working as expected for the migration date
Ensured all network analysis, technical on-site intervention and test have been carried out by our network engineers both in Ireland and in France. Coordinated the transition on the days of the migration between the Irish historical CACI network and the French CAGIP one including the migration of 1.6 tera of data.
Held the Regular Verification in Service period (VSR) post migration daily for 30 days: all post-implementation production issues were captured, affected and monitored by the project management team to ensure a fast paced resolution
Organised post migration Task force to resolve production issues and work on enhancement of processes based on our experience
Managed written and verbal internal communication to Credit Agricole Assurance Group and CACI Dublin & Milan at Director and Employees’ level during all steps of the project life cycle

IT Project Manager in Payment Industry
Coordinating payment certification project from scope definition to implementation; working with all technical teams of the company. Collaborating closely with Client Services teams to monitor defects after implementation to deliver the best support to our customers.
Responsible for a portfolio of 20+ IT projects working with all technical & support teams to deliver high quality solution to our panel of customers
Led successful implementation of 50+ projects in this industry across Europe and all continents
Managed payment certification projects, enhancement of solution, new functionality implementation and monitored pilot phase of all projects
Coordinated communication between cross-functional teams internally, with outsourced resources and customers’ technical teams.
Provided link between Customers and Client Services teams to provide technical support during pilot phase and once the projects are fully delivered
Analysed & scoped projects, coordinated all business analysis & technical aspects, ensured on-time and on-budget delivery
*Drove internal communication of launch process with all teams and management before project implementation date

Project Manager & project lead for implementation of global learning management system for Microsoft Operations
Working with developers and content designers to deliver digital learning content and instructional multi-media content for a global operations community.
Responsible for learning & development project portfolio, working with cross-functional partners to manage delivery of learning and readiness content
Led implementation of Learning Management System (LMS) to track and report business and compliance process training across 86 countries
Responsible for end-to-end delivery, strategy design; content roadmap; site architecture/functionality; launch-planning, & post-implementation support
Led evaluation and selection of learning management system to be adopted across Microsoft Operations globally
Provided link between technical and run management teams to provide technical support on the platform and tools delivered
Analysed, scoped, designed and implemented curriculum management and training administration processes
Led development of tracking and reporting tools to track key metrics across the entire learning and development curriculum

Project Manager for large car leasing company for the implementation of an innovative sales organisation.
Worked with project management team, efficiency leads, quality department and operations director. Drove sales department E2E reorganisation process.
Led successful national salesforce initiative reorganisation resulting in enhanced sales performance across Arval's largest account
Drove development of change strategy implementation, including sales team audit, customer and sales force realignment, channels strategy, and tools & training implementation
Managed organisational change analysis, resulting in implementation business process enhancements
Supported worldwide implementation, using lessons learned from national deployment
Drove change management communications both nationally and internationally

Company Description

Car Leasing Company

Event Manager for large Paris-based life insurance company operating cross-border into a range of European countries. National event management role based in Paris, and responsible for all aspects of assigned events from conceptualization to post-event wrap up
Responsible for planning/execution of yearly and quarterly events, meeting dates, invitations, agenda development, content, speaker selection, attendee coordination
Worked with group heads, regional heads and senior advisors on key events and sponsorships
Oversaw brand event marketing at AG2R’s Annual General Meeting to support business-growth objectives
Managed venue, catering, audio visual equipment, hotel conference room allocations, marketing & communication for all AG2R events

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Maurine Gencey

Transformation Project Manager

French

Transformation Consultant Manager

Transformation & IT Project Manager

First Data (now Fiserv) IT Project Manager

Consultant - Operational Project Manager

Operational Project Manager

Event Project Manager