Matylda Banasik
Contract Administration Team Leader
Leasing knowledge
Reliable
Passionate
Customer-oriented
Flexible
41 years old
Driving License
Warsaw
Professional Status
Employed
Open to opportunities
About Me
I am a professional with broad business perspective.
Best suited for multi-faceted tasks.
I have experience in finance, administration, customer service and IT.
My strongest traits are: dilligence, flexibility and persistence in achieving goals.
Best suited for multi-faceted tasks.
I have experience in finance, administration, customer service and IT.
My strongest traits are: dilligence, flexibility and persistence in achieving goals.
Territory Manager Used Trucks (Sales Department)
VFS Usługi Finansowe Polska Sp. z o.o.
Since May 2018
- Responsible fo preparing leasing and loan offers for used trucks customers
- Preparing financial offer
- Negotiating pricing with customers
- Collecting necessary documents for credit application
- Dealing with Credit team to approve proposed financing
- Coordinationg preparation of necessary documents for customer to sign contract and deliver vehicle
- Close cooperation with Volvo Trucks sales managers and Dealers
- Preparing financial offer
Contract Administration Team Leader CEE
VFS Usługi Finansowe Polska sp. z o.o.
January 2012
to April 2018
- Responsible for administration of leasing contracts and loans in active portfolio
- Coordination of recalculation, invoicing, modification and termination process
- A member of a team responsible for implementation of penalty interests for all countries in CEE region
- Identified for several process improvements
- Currently responsible for leading people in Czech Republic, Hungary and Slovakia (in the past also for Latvia, Lithuania, Estonia and Romania)
- Coordination of recalculation, invoicing, modification and termination process
- CUSTOMER SERVICE DESK PROJECT (coordinator for CZ, HU and SK - since March 2016)
- Description of system requirements
- Implementation of Atmosfera application in CZ, HU and SK (testing, cooperation with IT and local employees, communication with system developer)
- Implementation of process changes (way of working) to start up Customer Service Desk
- Preparation of documents for customers related to Customer Service Desk processes (Welcome pack, Welcome letter, Formulars and applications to be visible on VFS web site)
- Description of system requirements
- CUSTOMER FIRST ACADEMY PROJECT for CEE region (since March 2016)
- Preparation of training materials together with other VFS colleagues and Volvo Group University
- Planning of training sessions for CEE region
- Peforming of 10 training sessions as facilitator
- Coordination of all 14 training sessions for CEE region
- Preparation of training materials together with other VFS colleagues and Volvo Group University
Senior accountant
VFS Usługi Finansowe Polska sp. z o.o.
May 2009
to December 2011
- Coordination of accounting processes (accountant responsible for VFS Czech Republic and VFS Slovakia)
- Leading all accounting projects for CZ and SK market (analysis of needs, coordination of changes, data migration, cooperation with IT on system set up; updating responsible managers on project’s status)
Accounts Payable Generalist and project leader
SAP Business Service Centre Europe (Prague)
April 2007
to May 2009
- Migration process from SAP Poland to BSCE in Prague (knowledge transfer, project coordination; implementation of necessary system and process changes during migration)
- Bookkeeping for SAP Poland (outsourcing of all accounts payable processes)
- Training of newcomers in Accounts Payable process
- Support during migration process for Ireland, Hungary, Czech and Slovakia
