Matylda Banasik
Contract Administration Team Leader
Leasing knowledge
Reliable
Passionate
Customer-oriented
Flexible
41 years old
Driving License
Warsaw
Professional Status
Employed
Open to opportunities
About Me
I am a professional with broad business perspective.
Best suited for multi-faceted tasks.
I have experience in finance, administration, customer service and IT.
My strongest traits are: dilligence, flexibility and persistence in achieving goals.
Best suited for multi-faceted tasks.
I have experience in finance, administration, customer service and IT.
My strongest traits are: dilligence, flexibility and persistence in achieving goals.
Territory Manager Used Trucks (Sales Department)
VFS Usługi Finansowe Polska Sp. z o.o.
Since May 2018
- Responsible fo preparing leasing and loan offers for used trucks customers
- Preparing financial offer
- Negotiating pricing with customers
- Collecting necessary documents for credit application
- Dealing with Credit team to approve proposed financing
- Coordinationg preparation of necessary documents for customer to sign contract and deliver vehicle
- Close cooperation with Volvo Trucks sales managers and Dealers
- Preparing financial offer
Contract Administration Team Leader CEE
VFS Usługi Finansowe Polska sp. z o.o.
January 2012
to April 2018
- Responsible for administration of leasing contracts and loans in active portfolio
- Coordination of recalculation, invoicing, modification and termination process
- A member of a team responsible for implementation of penalty interests for all countries in CEE region
- Identified for several process improvements
- Currently responsible for leading people in Czech Republic, Hungary and Slovakia (in the past also for Latvia, Lithuania, Estonia and Romania)
- Coordination of recalculation, invoicing, modification and termination process
- CUSTOMER SERVICE DESK PROJECT (coordinator for CZ, HU and SK - since March 2016)
- Description of system requirements
- Implementation of Atmosfera application in CZ, HU and SK (testing, cooperation with IT and local employees, communication with system developer)
- Implementation of process changes (way of working) to start up Customer Service Desk
- Preparation of documents for customers related to Customer Service Desk processes (Welcome pack, Welcome letter, Formulars and applications to be visible on VFS web site)
- Description of system requirements
- CUSTOMER FIRST ACADEMY PROJECT for CEE region (since March 2016)
- Preparation of training materials together with other VFS colleagues and Volvo Group University
- Planning of training sessions for CEE region
- Peforming of 10 training sessions as facilitator
- Coordination of all 14 training sessions for CEE region
- Preparation of training materials together with other VFS colleagues and Volvo Group University
Senior accountant
VFS Usługi Finansowe Polska sp. z o.o.
May 2009
to December 2011
- Coordination of accounting processes (accountant responsible for VFS Czech Republic and VFS Slovakia)
- Leading all accounting projects for CZ and SK market (analysis of needs, coordination of changes, data migration, cooperation with IT on system set up; updating responsible managers on project’s status)
Accounts Payable Generalist and project leader
SAP Business Service Centre Europe (Prague)
April 2007
to May 2009
- Migration process from SAP Poland to BSCE in Prague (knowledge transfer, project coordination; implementation of necessary system and process changes during migration)
- Bookkeeping for SAP Poland (outsourcing of all accounts payable processes)
- Training of newcomers in Accounts Payable process
- Support during migration process for Ireland, Hungary, Czech and Slovakia
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Ability to learn fast and constantly improve knowledge
Expert
-
Analytical and conceptual skills
Expert
-
Very good knowledge of leasing products and accounting process combined with language skills
Expert
-
Open-minded attitude
Expert
-
English
Expert
-
Czech
Expert
-
Slovak
Advanced
-
German
Intermediate
-
Usage of MS Windows, MS Office (Outlook, Excel, Powerpoint)
Expert
-
LEO system (Leasing and GL)
Expert
-
Atmosfera (Customer Service Desk Tool)
Expert
-
Office equipment
Advanced
-
Price Manager system
Advanced
-
SAP R/3 system
Intermediate
Development program for beginner managers
During workshop sessions participants receive many specific tools and tips that allow them to increase their competences during the program and after that.
5 sessions:
Manager's role
Communication and relationships
Team work
Motivation and commitment
Self-management
During workshop sessions participants receive many specific tools and tips that allow them to increase their competences during the program and after that.
5 sessions:
Manager's role
Communication and relationships
Team work
Motivation and commitment
Self-management
Four team management functions: planning, organizing, directing, controlling.
Communication in superior / subordinate relationships. Remote management.
Communication in superior / subordinate relationships. Remote management.
Facilitation skills training in Gothenburg (Sweden) was preparation for "Customer First" project (training sessions for CEE markets)
Motivational training with elements of coaching
Independent accountant
Polish accountancy association (Stowarzyszenie księgowych)
November 2009
to April 2010
Accounting training “Independent accountant”
