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Mathieu Serres

I love what I do, that's why I do it well.

lead by example
never let go an action
do it now
give chances & help
have no limit
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Mathieu Serres
Montpellier France
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Professional Status
Employed
Open to opportunities
About Me
In IBM for almost 10 years, I work everyday with 3 simple objectives:
  • Client satisfaction : be impeccable
  • Business growth : a profitable one
  • Team Spirit : lead by example

Account Manager, experienced in team management (up to 150 FTE) & complex project management (up to 3'000 PDs).
Financial background and experience working in an international landscape.
Resume created on DoYouBuzz
Experiences
  • Strategic Account Management: Maintain and develop the relationship with IBM France biggest client, the largest European bank
  • Customised IT Solutions: Work closely with internal teams to design and implement tailor-made proposals, aligned with our client's strategy and security standards
  • Business Growth: Expand portfolio of services and the client departments we work with
  • Interpersonal Relationships: Establish and maintained strong relationships with key decision-makers, and actively listen to the needs and concerns of my clients and my teams
  • My experience as an Account Manager in this unique context has allowed me to develop essential skills in management, leadership, and cross-functional collaboration. I am passionate about imagining innovative answers to my clients' problems and remain committed to contributing to their digital transformation and the expansion of our successful partnership.
  • 2023 results: 150 FTE at peak, 15M€ of revenue generated, with constant Quarter to Quarter GP increase, and a client NPS of 8.6
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Resume created on DoYouBuzz