Massimo Scarpata
Hotel Manager
50 years old
Driving License
Camogli (16032) Italy
Professional Status
Available soon
Open to opportunities
About Me
Curious, dynamic, flexible, calm...these are the adjectives that best describe me. Almost 20 years of experience in Luxury Hospitality, I never want to stop and want to prove myself with new challenges.
I always look straight forward in front of me...the world changes fast and we need stay up to date with it.
I always look straight forward in front of me...the world changes fast and we need stay up to date with it.
Hotel Manager
SEDH Vista
Since August 2013
Roquebrune Cap-Martin
France
- reorganization
- budgeting and reporting
- supervision of the beach club renovation in cooperation with Wilmotte & Associates
- process for the obtention of the construction permit for the hotel renovation
- in charge for the reopening and operations of the luxury beach club
- financial supervision
- in charge of 5* hotel operations for one and half years before the launch of the renovation project, budgeting and reporting for the ownership, daily briefings with F&B and Room Division, weekly briefings with heads of depts,
Deputy GM
Grand Hotel Bristol
August 2010
to August 2013
Rapallo
Italy
- F&B cost control
- in charge of hotel operations (rooms and F&B)
- Meeting and banqueting management
- Yield Management
- Marketing strategies
- Monitoring guest satisfaction
- e-reputation management
Front Office Manager
Grand Hotel Majestic
March 2008
to August 2010
Verbania
Italy
- in charge of the Front Desk, Concierge services and reservations dept
- cooperation with the Housekeeping manager for the supervision of the HK dept
- from 2009 in charge of the F&B operations in cooperation with the GM and management of the meetings and banqueting
- Duty Manager shifts
- Revenue Management
Front Office Manager
Excelsior Palace Hotel
March 2007
to March 2008
Rapallo
Italy
- in charge of the Front Office and Concierge operations
- Supervision of the reservations office
- Revenue Management
Resident Manager
Tigullio Royal Hotel
November 2005
to February 2007
Rapallo
Italy
- in charge of the hotel operations, including breakfast service, housekeeping, reception, bar, revenue management
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Budget Management
Advanced
-
Reporting
Advanced
-
Training
Advanced
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Reports and presentations to the investors
Expert
-
Participative Leadership
Expert
-
Yard supervision
Good
-
Project Coordination
Advanced
-
Asset strategies
Advanced
-
Evaluation of new investments
Good
-
Social Marketing
Advanced
-
Rating strategies and benchmarks
Expert
-
Web Marketing
Advanced
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E-reputation
Advanced
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Marketing Strategy
Good
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Sales Management
Advanced
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Financial Accounting
Good
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Balance sheet
Advanced
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Financial Analysis
Advanced
