Marzan Hoque
Sales & Service office [ Banking ]
42 years old
Dhaka (1214) Bangladesh
Employed
Available
About Me
Date of Birth:01/01/1982
10 years proven track record in high pressure environments requiring independent decisions, conflict resolution and critical attention to detail.
Working experience in Retail banking dealing with high profile clients in Bangladesh.
Objectives:
Seeking to new challenges in Sales for Business development, able to work on own initiative and as part of a team. Proven interpersonal and communication skills strong business acumen with the ability to execute a wide range of sales & marketing strategies to establish market presence and increase revenues and profitability.
A proven performer who moves from vision and strategy to implementation and follow-through.
A highly accomplished executive specializing in Sales. Recognized by superiors for excellent customer care, resulting in corporate commendation.
Management career with proven track record of increasing sales and establishing and exceeding customer expectations.
Strong leadership, problem solving and communication skills highly articulate, demonstrating refined interpersonal skills across all levels and backgrounds energized for new challenges. Computer literate / experienced in maintaining accurate records and reports.
Consistently provided excellent, informed customer service and maintained strong reliable work ethic.
Strong follow-through, administrative and time management capabilities.
Specialties
Having strong background in sales and customer service and have minimum of 10 years of experience in retail banking selling to multi products.
Excellent communication and inter-personal skills apart from leadership and management skills.
Able to develop strategies and programs which are important in achieving the targets of the organization.
Able to identify and coach cross-selling of a wide range of business, retail and consumer services, armed with an array of highly competitive product offerings.
Able to direct and control retail banking activities and resources for meeting retail banking objectives.
Knowledge of corporate sales and client relationship management.
Generating new business & achieving target, able to get new business form existing clients and engage in client servicing.
Able to develop a friendly and professional atmosphere, which leads to positive customer experience, apart from long-term customer relationship.
Date of Birth:01/01/1982
10 years proven track record in high pressure environments requiring independent decisions, conflict resolution and critical attention to detail.
Working experience in Retail banking dealing with high profile clients in Bangladesh.
Objectives:
Seeking to new challenges in Sales for Business development, able to work on own initiative and as part of a team. Proven interpersonal and communication skills strong business acumen with the ability to execute a wide range of sales & marketing strategies to establish market presence and increase revenues and profitability.
A proven performer who moves from vision and strategy to implementation and follow-through.
A highly accomplished executive specializing in Sales. Recognized by superiors for excellent customer care, resulting in corporate commendation.
Management career with proven track record of increasing sales and establishing and exceeding customer expectations.
Strong leadership, problem solving and communication skills highly articulate, demonstrating refined interpersonal skills across all levels and backgrounds energized for new challenges. Computer literate / experienced in maintaining accurate records and reports.
Consistently provided excellent, informed customer service and maintained strong reliable work ethic.
Strong follow-through, administrative and time management capabilities.
Specialties
Having strong background in sales and customer service and have minimum of 10 years of experience in retail banking selling to multi products.
Excellent communication and inter-personal skills apart from leadership and management skills.
Able to develop strategies and programs which are important in achieving the targets of the organization.
Able to identify and coach cross-selling of a wide range of business, retail and consumer services, armed with an array of highly competitive product offerings.
Able to direct and control retail banking activities and resources for meeting retail banking objectives.
Knowledge of corporate sales and client relationship management.
Generating new business & achieving target, able to get new business form existing clients and engage in client servicing.
Able to develop a friendly and professional atmosphere, which leads to positive customer experience, apart from long-term customer relationship.
- Experience in Retail Banking Sales & Marketing / Business Development Customer Services dealing
- with high profile clients in Bangladesh.
- Able to prioritize workload and multi-task to meet deadlines.
- Able to work with minimal supervision and as a cooperative team member, handling many tasks simultaneously.
- Hard working team-player with proven ability to commit to projects from start to finish.
- High-performance, focused communicator and public speaker possessing advanced interpersonal and client relationship management skills.
- Strong communication, leadership, planning, management and problem solving skills.
- Recognized for exceptional ability to create trust and build lasting relationships.
- Recognized by superiors for excellent customer care, resulting in corporate commendation.
- Committed to achieving outstanding results.
- Communication skills, contract management, customer relations, presentation skills, supervisory skills and team management.
- Induction & Orientation Program
- AML, NI Act & ICC
- Service Excellence Workshop
- Finance Related Training
- Prevention of Money Laundering
- Filling up AOF
- Job Skill Program on Retail Asset Products
-
Enhancing Sales Efficiency and achieving Service Excellence
Job Skill Program on Retail Asset Products - Service quality and Mystery Shopping Survey Refreshers
- Development of Professional selling [20 and 21 July 2016]
- English - Fluent
- Hindi - Beginner
- Bengali - Fluent
