10 years proven track record in high pressure environments requiring independent decisions, conflict resolution and critical attention to detail.
Working experience in Retail banking dealing with high profile clients in Bangladesh.
Objectives:
Seeking to new challenges in Sales for Business development, able to work on own initiative and as part of a team. Proven interpersonal and communication skills strong business acumen with the ability to execute a wide range of sales & marketing strategies to establish market presence and increase revenues and profitability.
A proven performer who moves from vision and strategy to implementation and follow-through.
A highly accomplished executive specializing in Sales. Recognized by superiors for excellent customer care, resulting in corporate commendation.
Management career with proven track record of increasing sales and establishing and exceeding customer expectations.
Strong leadership, problem solving and communication skills highly articulate, demonstrating refined interpersonal skills across all levels and backgrounds energized for new challenges. Computer literate / experienced in maintaining accurate records and reports.
Consistently provided excellent, informed customer service and maintained strong reliable work ethic.
Strong follow-through, administrative and time management capabilities.
Specialties
Having strong background in sales and customer service and have minimum of 10 years of experience in retail banking selling to multi products.
Excellent communication and inter-personal skills apart from leadership and management skills.
Able to develop strategies and programs which are important in achieving the targets of the organization.
Able to identify and coach cross-selling of a wide range of business, retail and consumer services, armed with an array of highly competitive product offerings.
Able to direct and control retail banking activities and resources for meeting retail banking objectives.
Knowledge of corporate sales and client relationship management.
Generating new business & achieving target, able to get new business form existing clients and engage in client servicing.
Able to develop a friendly and professional atmosphere, which leads to positive customer experience, apart from long-term customer relationship.
Assess visa applications and supporting documents to ensure compliance with legislation and policy. Conduct interviews in relation to applications for entry into India. Undertake verification checks of supporting documents, including telephone checks.
Based on these assessments and checks, make recommendations to senior staff to enable them to make high quality decisions.
Receive and register applications for Indian visas and accept correct service charge.
Respond to client inquiries, including by telephone and in person, relating to visa requirements. When inquiries relate to specific visa applications, provide clear status reports. Maintain a strong focus on high quality client service.
Record information in departmental systems, applications and files to facilitate visa processing and to establish clear, accurate and comprehensive records of all actions taken in relation to visa application.
