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Marzan Hoque

Marzan Hoque

Sales & Service office [ Banking ]

42 years old
Dhaka (1214) Bangladesh
Employed Available
About Me
Date of Birth:01/01/1982

10 years proven track record in high pressure environments requiring independent decisions, conflict resolution and critical attention to detail.

Working experience in Retail banking dealing with high profile clients in Bangladesh.

Objectives:

Seeking to new challenges in Sales for Business development, able to work on own initiative and as part of a team. Proven interpersonal and communication skills strong business acumen with the ability to execute a wide range of sales & marketing strategies to establish market presence and increase revenues and profitability.

A proven performer who moves from vision and strategy to implementation and follow-through.

A highly accomplished executive specializing in Sales. Recognized by superiors for excellent customer care, resulting in corporate commendation.

Management career with proven track record of increasing sales and establishing and exceeding customer expectations.

Strong leadership, problem solving and communication skills highly articulate, demonstrating refined interpersonal skills across all levels and backgrounds energized for new challenges. Computer literate / experienced in maintaining accurate records and reports.

Consistently provided excellent, informed customer service and maintained strong reliable work ethic.

Strong follow-through, administrative and time management capabilities.

Specialties

Having strong background in sales and customer service and have minimum of 10 years of experience in retail banking selling to multi products.

Excellent communication and inter-personal skills apart from leadership and management skills.

Able to develop strategies and programs which are important in achieving the targets of the organization.

Able to identify and coach cross-selling of a wide range of business, retail and consumer services, armed with an array of highly competitive product offerings.

Able to direct and control retail banking activities and resources for meeting retail banking objectives.

Knowledge of corporate sales and client relationship management.

Generating new business & achieving target, able to get new business form existing clients and engage in client servicing.

Able to develop a friendly and professional atmosphere, which leads to positive customer experience, apart from long-term customer relationship.
Resume created on DoYouBuzz
  • Achieve set targets in term of deposit, Loan and credit cards.
  • Recommend the loan & credit card application from branch level.
  • Reviews and complete loan and credit card documents with customer and submit for approval monitor status after loan disbursements.
  • Oversee the complete customer loan, credit card process following approved guideline.
  • Generates new business through in branch selling outside calls.
  • Expands exiting customer relationships by cross selling products/services.
  • Completes documentation necessary to open/maintain new customer and business deposit accounts.
  • Participates in selling bank products and provides superior customer service.
  • Initiate contact or follow up on all service and sales leads in a timely basis with outbound calls and correspondence such as web application & lead list calling.
  • Maintain a well-developed working knowledge of the complete line of products and service offered, taking responsibility to keep to date and request assistance for further developments needs.
  • Act as joint custodian for Securities.
  • Performs others duties as assigned.
Company Description
Building profitable and socially responsible financial institution focused on Market and Business with Growth potential, thereby assisting BRAC and stakeholders to build a just, enlightened, healthy democratic and poverty free Bangladesh”.
Company website