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Marwa
Ibraheem
Customer service
Communication , Objection Handling ,Gaining Commitment , Closing Techniques
,upselling , system operator
30 years old
Tanta Egypt
Employed
Available
Contact me
Seeking a career that will develop my strength and knowledge, and also to enrich me by skills and capabilities, so this will make me a part of the company's success story.
Resume created on DoYouBuzz
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Experiences
Education
Skills
Interests
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Experiences
Presentation team member (volunteer)
Enactus
2013 to 2016
introducing new projects for the team
work on a time limit
Able to think quickly on the spot to answer A committee questions
HR member (volunteer)
Enactus
2014 to 2016
team affaires & issues
Research & survey
special reports & expert views
Sales Agent
Etisalat
Since September 2016
selling retail products, goods and services to customers like sim cards ,mobile phones, I modems
achieving my monthly target
handling customers in a perfect way
create solutions and ensure a smooth sales process
Retail Asdvisor
Vodafone Egypt
Since March 2019
Approach customers and offer
them advice on products to persuade
them to buy
Provide information and other services such as handling returns of merchandise
Locate products on behalf of customers
Deal with complaints in a patient and helpful manner
Take and record orders through a computer system in person or over the phone/e-mail
Update customer information in databases
Go the “extra mile” to meet targets
Monitor shelves inventory and unload new products when needed
Operate cash registers and close daily revenues
Maintain a clean and orderly environment in the store
