PHILIPS LIGHTING - Carve out project - Developed and integrated Sales and MKT processes. Supported the Marketing and CRM department to manage all the Changes affecting the customer base. Avoid billing mistake - Analyzed the post sales process and call center performances.
PROFESSIONI DIGITALI - CSR project - Leaded and managed Marketing course willing to increase the employability chances of young graduate. Dealing with the internal and external stakeholder (Airbnb was part of them). Create an ad hoc campaign, select, assess potential candidate. Manage all the student classes and the course schedule. Improve the project format. Guarantee the 80% of redemption of the course. Organize events webinar and show the results to the Global CSR.
VODAFONE - CRM project - Transformed the fragmented local practice into a global approach using a new cloud-based solution (Callidus Cloud system). Supported all the project phases from the business requirement to the implementation of the new system.
CAMPARI - Business Transformation project - Supported the end-to-end business process and systems transformation of the compensation System (SR -LTI-STI) - Revised billing systems assuring that all the HR / MKT / Finance functions work effectively with all other applications and operating systems.
NESPRESSO - Sales & Marketing Project - Definition of the customer journey. Improve the customer life cycle. Redefine product line position. Draw the customer management strategy.
INTESA SANPAOLO - Business transformation project - Supported all the stages of the project. Created the technical and functional documentation for the development of tools and followed its development. Created ad hoc training sessions for all the final users and collect feedback.
CARIPARMA - New platform implementation project - Post go live support and IT testing phase analysis.
Company Description
Accenture PLC is a global professional services company and provides consulting services in digital, technology and operations. It has been incorporated in Dublin, Ireland, since 1 September 2009. It is the world's largest consulting firm as measured by revenues and is a Fortune Global 500 company. As of 2015, the company reported net revenues of $31.0 billion, with more than 373,000 employees serving clients in more than 200 cities in 120 countries. In 2015, Accenture had about 130,000 employees in India, more than in any other country, about 48,000 in the US, and about 50,000 in the Philippines. Accenture's current clients include 94 of the Fortune Global 100 and more than 80 percent of the Fortune Global 500.
Market analysis, assessment of the company's position and drafting of articles and research
Internal assessment administration, training days management and small business role-plays management
Support in the management and organization of events, workshops and meetings
Company Description
The European House – Ambrosetti is a professional group founded in 1965 which has gradually developed many activities in Italy, in Europe and in the world.
