Mark Corl
Sr. Technical Consultant at Covestic
Canal Fulton (44614) United States (Ohio)
Professional Status
Employed
Open to opportunities
About Me
Technically sophisticated professional with an extensive career reflecting strong ethical and leadership skills. Qualifications include ServiceNow Administration, Consulting, Scripting, Operations, Information Technology and Problem Solving expertise. Embrace a Team-based work ethic with excellent interpersonal and communication skills.
ServiceNow Certifications:
• ServiceNow - CSA
• ServiceNow - CIS ITSM
• ServiceNow - CIS Customer Service
Core competencies:
• Consulting
• Development/Scripting
• ServiceNow Integrations
• Customer Service
• Agent Workspace
• Service Management
• Project Management
• Solutions Design
• Problem Solving
• Continuous Improvement
ITIL:
• ITIL v3 Certified
• Change Management
• Incident Management
• Problem Management
• Configuration Management
• CMDB
ServiceNow Certifications:
• ServiceNow - CSA
• ServiceNow - CIS ITSM
• ServiceNow - CIS Customer Service
Core competencies:
• Consulting
• Development/Scripting
• ServiceNow Integrations
• Customer Service
• Agent Workspace
• Service Management
• Project Management
• Solutions Design
• Problem Solving
• Continuous Improvement
ITIL:
• ITIL v3 Certified
• Change Management
• Incident Management
• Problem Management
• Configuration Management
• CMDB
- SDLC
- CMDB
- Customer Service
- ITIL
- ITIL v3 Foundations Certified
- Databases
- Team Leadership
- Change Management
- Incident Management
- HTML
- Microsoft Office
- JavaScript
- Project Management
- SQL
- Integration
- Process Improvement
- Data Center
- Continuous Improvement
- IT Management
- IT Service Management
- Agile Methodologies
- Scrum
