Marion HODY
Office Manager
36 years old
Driving License
Queenstown New Zealand
Unemployed
Open to opportunities
- Dynamic | Proactive | High attention to detail
- Great ability for team work, multicultural leadership and team motivation
- Autonomous and flexible
- Have worked in a fast paced environment
- Looking for opportunities to learn and grow
- Truly believe that happy employees make happy customers
- Finding serenity in Nature's beauty
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Self motivated, organization and creativity
Expert
-
Staff training and coaching
Expert
-
Multitasking and follow up skills
Expert
-
Analyze, adjust and implement procedures
Expert
-
Multicultural team management
Expert
-
Leadership skills
Expert
-
Motivational attitude
Expert
-
Team Player
Expert
-
problem and conflict management
Advanced
-
Reception
Expert
-
Professional and friendly attitude
Expert
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Information and help to customers
Expert
-
Process bookings, payments and compensation
Expert
-
Awareness of customers needs
Expert
-
Analyze customer feedback to meet and enhance NPS and performance results
Expert
-
Enhance customer satisfaction
Expert
-
Work in a fast paced environment
Expert
-
Time management
Expert
-
Languages
Advanced
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Problem resolution
Advanced
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Customer psychology
Advanced
-
Leadership and multicultural team management
Expert
-
English: bilingual proficiency
Advanced
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International professional experience
Advanced
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International events and exhibitions
Good
-
international mobility
Advanced
-
Spanish: Professional working proficiency
Intermediate
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Webmarketing - web strategy
Advanced
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Enewsletter (creating, writing and scheduling monthly content) and email marketing - MailChimp
Advanced
-
Blogging - Writing and designing content in collaboration with external agencies, updating and revising existing materials with improved content - Wordpress
Advanced
-
Web Marketing and Communication Materials: Writing and developing copy, creating new materials in both print and digital
Advanced
-
Community management and social media marketing - Hootsuite
Good
-
providing web design guidelines, SEO
Good
-
Mobile app marketing - digital marketing
Good
-
Writing Press Releases
Good
-
Web project specifications - visual and technical guidelines to create websites
Good
-
HTML 5 - content addition
Intermediate
-
links, images, iframes, tags and div
Intermediate
-
CSS 3 - formatting and tags
Intermediate
-
Colors, padding, display, tables integration
Intermediate
