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Marina
Alekseeva
IT Specialist
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Experiences
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35 years old
Riga Latvia
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Professional Status
Employed
Open to opportunities
About Me
IT specialist with working experience more than 5 years in this area. Responsible, patient, easy-going, able to work on own initiative and as a part of a team.
Resume created on DoYouBuzz
Experiences
IT Support Specialist (2nd line)
Ernst & Young Global Limited
February 2012 to February 2013
Full-time
Moscow
Russia
installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems
talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
troubleshooting system problems and diagnosing and solving hardware/software faults
providing support, including procedural documentation and relevant reports
following diagrams and written instructions to repair a fault or set up a system
supporting the roll-out of new applications
prioritising and managing many open cases at one time
rapidly establishing a good working relationship with customers and other professionals; testing and evaluating new technology
Company Description
It is one of the "Big Four" audit firms.
Company website
http://www.ey.com
