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Mariella Niederkofler

Global Customer Experience Manager

Mariella Niederkofler
39 years old
Milan Italy
Professional Status
Employed
Available
About Me
Motto: Smiling Customers Come Back!

Do you want smiling customers and clients?

Are you looking for a person with good ideas, a lot of passion, but still very focused on execution and results?

Do you want to drive cultural change and transformation in your company?

Are you looking for someone able to transform ideas and dreams into an action plan?


...Then you should contact me!

My name is Mariella Niederkofler and in my current role I help the business to listen actively to customers needs. Customer focus doesn't mean deliver business standards, but change business standards based on customer needs.
Looking forward to hear from you!
Resume created on DoYouBuzz

Global Leadership Program

INSEAD

September 2017 to December 2017
  • Executive Leadership Training (Micro Management on effective Leadership - Fair Process Model)
  • Macro Management - Strategic Mgtmt - how to create value for the customer and the company).
Details and Extracurriculars
  • Final project submitted has been selected as winning project

Bachelor Degree in Science and Techniques of Communication

Università degli Studi dell'Insubria

2004 to 2007
Business Communication (Internal and External)
110/110 lode

Master Degree in Science of Communicatrion

Università degli Studi dell'Insubria

2007 to 2009
30/30lode

Comunicazione giornalistica

Università degli Studi dell'Insubria

January 2009 to 2009
Corso Alta Formazione - Comunicazione giornalistica