Responsible for customer service and administration for a growing Parisian property rental agency. Daily meetings with guests to ensure customer satisfaction and resolution of conflicts.
Responsible for welcoming customers in English, Spanish, Italian and French, selling perfumes and cosmetics, advising customers on the purchase of gifts and in charge of the till.
Responsible for telemarketing, recruitement of others trainees, timetabling, creation of commercial documents and invoices. Also participated in an advertising campaign.