Marie-Aude Berson
Marketing Consultant
43 years old
Driving License
Paris France
Professional Status
Employed
Open to opportunities
Marketing Consultant
GMV Conseil
Since March 2009
Freelancer
Paris
France
- Qualitative researches
Satisfaction measurement
Audit on services quality
Managing the production of quantitative studies - Customers : Aéroports de Paris, BNPParibas, Orange, Saint-Gobain, CRT IdF, JC Decaux, Corsair, SNCF, Renault, Thalès
Internet Project Manager
Nexity Consulting
April 2008
to February 2009
Temporary Replacement
Paris
France
- Launching of housing programs via webmag. Dealing with web agencies to update projects.
Management of emailing campaigns for the Group and all the subsidiaries. Management of two developers and two graphic designers.
Development, writing and launching of English version of French website. - Main Website : http://www.nexity-logement.com and http://www.nexity-housing.com/
Webmags : http://www.rivesdeseine.com, http://batignolles.nexity-logement.com, http://massy.nexity-logement.com.
Quality Manager for the banking activities
Caisse d'Epargne
January 2007
to May 2008
Temporary Replacement
Nantes
France
- Customers Relation Management (CRM): Solution for the retainability of the relation between customers and bank agencies.
Law of French banking: writing answers of the attorney’s reclaims.
Bank Agency Quality: Recommendations to re-launch the quality of relation between customers and bank agencies.
Junior account Manager private banking house
Caisse d'Epargne
January 2005
to February 2007
Temporary Work
Nantes
France
- Direct selling of banking products.
Updating information and reporting on customers’ investment needs.
Launching of a new agency: dealing with employee’s promotion files and customers new habits.
Commerciale Attachée
Consulat Général de France de Bombay
January 2004
to December 2004
Internship
Mumbai
India
- Redaction of brief about the main Indian Corporations.
Press review on the Indian Medical sector.
Analysis on the way French wine can be commercialized in India.
Master’s degree in Management and Marketing with special emphasis on Customer Relationship Management.
Learn more
- Marketing, e-commerce, marketing online, market studies, quality management, qualitative studies, projects management, web marketing
- IT Skills : Word, Excel, PowerPoint, Dreamweaver, Spad, Sphinx, and SPSS.
