An enthusiastic and self-motivated Business Technology Leader, by having an IT Diploma from The Information Technology Institute (ITI), then completing it by having a Master Degree in Information Technology in 2009 from the University of Nottingham in U.K. Proudly I am now specialized in the Retail systems, Mobile Applications, Social Media Apps, Online Website, Digital assets Analytical tools, and CRM systems, by managing, assessing and delivering new projects and assigning the correct resource to the needed task.
Handle and resolve customer's billing and technical complaints to achieve the best interest for both; the customer and the company. Offering world-class Customer Service at all times.
Delegate on the team in the absence of the Team Manager.
