An enthusiastic and self-motivated Business Technology Leader, by having an IT Diploma from The Information Technology Institute (ITI), then completing it by having a Master Degree in Information Technology in 2009 from the University of Nottingham in U.K. Proudly I am now specialized in the Retail systems, Mobile Applications, Social Media Apps, Online Website, Digital assets Analytical tools, and CRM systems, by managing, assessing and delivering new projects and assigning the correct resource to the needed task.
Janssen Pharmaceutical Companies of Johnson & Johnson
Since July 2018
o Strategic partner for business leadership teams in Janssen NAF countries, and accountable for all JJT Products and Services. o Defining technology strategy and negotiate technology options with business partners. o Ensuring alignment with the JJT Product Lines and Technology Services. o Designing and maintaining the governance model and providing guidance to the business on investments and prioritization of IT projects/initiatives in the NAF markets, with focus on Egypt and Jordan.
Janssen: Pharmaceutical Companies of Johnson & Johnson
Since September 2016
As an IT Senior Analyst, I am a member of the In-Market IT team within the Pharma Commercial IT EMEA organization.
In this role I am the key IT point of contact for customer-facing web and mobile solutions or services and Productivity ennoblement tools in the market. Also Consulting with business partners to shape demand and determine how to best support the business through the effective use of technology, this role participates in business planning, business analysis, needs analysis and risk assessment.
As well as working with colleagues in other markets, and the Regional Center of excellence, this role promotes adoption and value from current IT capabilities, and identifies and drives essential new market solutions as part of an EMEA organization.
My role encompasses all IT activities needed to support product launches & life-cycle, disease services, integrated care solutions and adjacencies like prevention, adherence services and RWE solutions.
It includes externally-facing activities for marketing, sales, medical affairs, and market access. In addition to that it includes activities that are linked to basic productivity capabilities like in the domain of knowledge and document management, collaboration and work flow tools, facilities support that drive overall productivity and efficiencies of a commercial organization.
As an IT Senior Analyst, I am a member of the In-Market IT team within the Pharma Commercial IT EMEA organization.
In this role I am the key IT point of contact for customer-facing web and mobile solutions or services and Productivity ennoblement tools in the market. Also Consulting with business partners to shape demand and determine how to best support the business through the effective use of technology, this role participates in business planning, business analysis, needs analysis and risk assessment.
As well as working with colleagues in other markets, and the Regional Center of excellence, this role promotes adoption and value from current IT capabilities, and identifies and drives essential new market solutions as part of an EMEA organization.
Managing, developing, and delivering POS Projects.
Managing Website, Social Media App, and Mobile Application Projects and delivering them, by applying the below tasks: 1- Review and develop technical requirements and online experience based on a. Wireframes/screens b. Backend Interfaces c. Business requirements (FD) 2- Technical assessment, development planning and estimation, Online solution design 3- Technical and business communications a. Workshops b. Meetings c. Assessment 4- Analyze and filter testing and UAT issues in reference to business requirements and FRD 5- Vendor management/resources utilization and planning and setting priorities 6- Manage multiple projects at a time 7- Testing handover 8- Production handover 9- Deployment planning and logistics preparation
Managing Communication with our Foreigner Partners
Handle and resolve customer's billing and technical complaints to achieve the best interest for both; the customer and the company. Offering world-class Customer Service at all times.
Delegate on the team in the absence of the Team Manager.
Validating the accounting entries in the financial statements of third parties. 1- Audited parties: 2- AL-Nasr, Oscar, and AL-Masa for Production 3- The Mediterranean sea company for stock exchange. 4- Fiona Hill Company
