I I am a passionate person for my work, especially focused on Marketing, Communication and customers for over 20 years, as well as in technology. I am authentic, optimistic, a great XLOB collaborator, communicator, a great leader, as well as a volunteer mentor. Proactive and with great initiative to create and manage new proposals (out of the box) and with a positive attitude and continuous learning.
I created and defined a new role in Iberia. With an internal objective: Customer success director; and external one: to create under the Customer VP Program a long-term visibility plan with the Spanish (XLOB) and global resources of the company. I manage the most strategic accounts of Oracle Spain and Portugal. Mentor of the Italy and Middle East team (for 1 year)
BEST PRACTICES Be mentor of professional team and in my personal life
Create a VP Customer Program in Iberia (Marketing Plan and Communication and personalized visibility to each customer local and Global level)
Create and manage VP Communities (C¬Level) with Cloud Customers.
Create a unique internal working method to have a "Content Repository per customer" and amplify it locally and internationally
Create a new unique Role in Iberia of "Engagement Director/Customer Marketing" focus just in customer.
