My name is Marguerite , and i really do love discovering customers needs and help them set actions and buy products that will change the way they are working everyday . As we are in a competitive business environment, each potential customers ,need the best solutions.
My motto is : " people buy from people" People will never forget how you made them feel
Assist professionals users on hardware and software issues Use a general knowledge of technology and utilize technological devices effectively
Listen to or read customer issues, research a solution, and give step-by-step instructions to the customer about how to implement it
Customer contact - answer calls, mail & web tickets
To document information in ticketing systems and provide the customer with information and updates
To follow quality guidelines to ensure customer service is delivered at a standard that matches the quality
Absorb new technologies and features quickly
Company Description
Hewlett Packard Enterprise help customers use technology to turn ideas into value. In turn, they transform industries, markets and lives. We’re in the acceleration business and help customer to go further, faster.
