Senior Systems Engineer with 8 years’ experience in system virtualization and network security. A motivational team leader with the ability to align cross-functional teams with business objectives to achieve key metrics. Served in the United States Air Force, Early Unix Security in the Pentagon and worked as the Lead Engineer for Special Forces in Iraq and Afghanistan. After trading in the boots for slacks and collars best known for excellence in defining and integrating cutting-edge technologies to improve automation and reliability.
Responsible for daily monitoring of over 320 workstations (Windows and 10 RHEL servers, and several critical applications and processes.
Duties include data backup and archive, networking, restoration, disaster prevention and recovery, software/hardware troubleshooting and resolution, upgrades and enhancements, data trace actions, maintenance and warranty requirements, and operational supply procurement and establish and implement Contingency of Operations.
Assisted Government users and other on-site engineers in systemproblem diagnosis and troubleshooting, collection of problem information,writing discrepancy reports (DRs), and recommending fixes.
Administered application patches, upgrades, and backups site wide for over 300 workstations.
Maintained Wireless Services for all Blackberries Cellphones with the Agency.
Responsible for providing support and maintenance for over 1000 pieces of hardware, 800 articles of media, and over 600 analysts.