Senior Systems Engineer with 8 years’ experience in system virtualization and network security. A motivational team leader with the ability to align cross-functional teams with business objectives to achieve key metrics. Served in the United States Air Force, Early Unix Security in the Pentagon and worked as the Lead Engineer for Special Forces in Iraq and Afghanistan. After trading in the boots for slacks and collars best known for excellence in defining and integrating cutting-edge technologies to improve automation and reliability.
Linux engineering and application support for government classification transfer system (ISSE Guard)
Day to day system support that includes troubleshooting hardware and operating system issues to isolate and diagnose.
Provide Tier 3 support and administration DoDIIS trusted network, service, and user account support.
Provides RHEL(Red Hat Enterprise Linux) virtual server support for Thin Client Desktops, maintaining over 300 thin clients over multiple secure domains.
Well established customer service skills, ability to communicate with both technical and non-technical clients.
Familiar with Jira as well DoD Ticketing Apps for all Service Requests and Trouble Calls.
Managed Active Directory for Users, Groups and Printers on both unclassified and classified systems.Initiated and Scheduled backups for local data on SIPR Servers.
