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Marc Whitney

Marc Whitney

Sales & Marketing Director

51 years old
Driving License
Dublin (County) Ireland
Employed Open to opportunities
I am a highly proficient, enthusiastic, sales & marketing professional with over 20 years experience across a range of different sectors.

My passion is ensuring business growth by generating a constant stream of new business leads and sales revenue via (mainly) inbound lead generation channels using a range of digital marketing skills.

I am also passionate about people and customers and focusing on the relationship after the sale to ensure a long-term revenue stream through customer loyalty.
Resume created on DoYouBuzz
  • 8%-13% annual sales growth & 93%-96% client retention rate
  • Increased number of hits on company website by 60% using content marketing - currently receiving average of 1000 hits per week (for a non-online business)
  • Increased number of enquires by 45%-55%
  • Introduced ways to identify and analyse website visitors and developed a follow-up strategy
  • Introduced chat option for potential leads to discuss requirements
  • Introduced CRM system with customised workflows and automation for leads and potentials
  • Provide high level consultative B2B selling
  • Develop strategic marketing & business planning (Board Level)
  • Oversee quality standards for sales and marketing functions (ISO)
  • Introduction of new and improved processes for service delivery
  • Market automation to Twitter, Facebook, LinkedIn, Pinterest, Google+, including analytics & metrics
  • Development of new sales channels or partners that have complementary products/services
  • Oversaw achievement of ISO 9001:2015 standard - January 2018
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  • Management of sales and marketing function across two very different service divisions
  • Introduction of new digital marketing techniques into sales & marketing functions - increased leads by 70%
  • Developed overall marketing plan for two divisions
  • Improved the overall sales process from lead generation to close
  • Introduced a customer loyalty program for one of the divisions
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  • Improve Lead Generation for business
  • Provide Sales Calls & Consultancy
  • Design & create brochures & website content
  • Grow website traffic using SEO
  • Developed our brand image
  • Help to design contract & service level agreements to protect future growth
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Online Marketing Executive

Keogh Software
December 2000 to August 2001
Full-time
Dublin
Ireland
  • Work as part of a team to introduce a new online strategy to increase software sales for a range of Medical, Health & Safety and Absence Management software products
  • Develop Online Software Store
  • Online Support and Documentation
  • Introduce marketing activities to support the sales function
  • Research new markets and opportunities for existing products
  • Manage transition of paper based stock system to a computerised model
  • Develop a web presence for the business
  • Tennis
  • Swimming
  • Coaching GAA
  • Guitar
  • Technology
  • Virtual Flying
  • Walking
  • Reading
  • Meditation
  • Chess
  • Digital Marketing Diploma
    Expert
  • Inbound Lead Generation
    Expert
  • SEO, SEM & PPC
    Expert
  • Google Analytics & Hotjar
    Advanced
  • Statcounter & Woopra
    Advanced
  • Email Marketing
    Advanced
  • Social Media Marketing
    Advanced
  • Mobile Marketing
    Advanced
  • Wordpress / Web Design
    Expert
  • Outbound Marketing (offline)
    Advanced
  • Brochure Design
    Advanced
  • B2B Consultative Selling
    Expert
  • Proposal Writing & Tenders
    Advanced
  • High Level Presentation Delivery
    Advanced
  • Prezi & Powerpoint
    Advanced
  • Excel, Word, Access & Publisher
    Expert
  • CRM (Zoho) - customised
    Expert
  • Office 365 & SharePoint
    Advanced

Professional Diploma in Digital Marketing

Digital Marketing Institute

December 2014
SEO & SEM
PPC
Display Marketing
Email Marketing
Social Media Marketing
Mobile Marketing
Analytics
Strategy and Planning

LinkedIn Sales

Sales Institute of Ireland

February 2013
  • How to build a LinkedIn profile that will get noticed and sell your expertise
  • Networking principles and applying them to LinkedIn
  • How to best reach out and connect with targets and prospects (and how not to)
  • Targeting prospects using the Advanced Search and other tools
  • LinkedIn Groups and how to engage with them and be seen as an expert within the Groups
  • Thought leadership as a business development tool
  • How to write a compelling Blog and utilising LinkedIn to publicise it
  • Best practice and a recommended weekly LinkedIn regime

Inside Sales

Sales Institute of Ireland

October 2013
  • Establish strong skills for phone-based sales communication
  • Create better customer relationships
  • Increase call to business conversion ratio
  • More effectively respond to customer resistance
  • Gain more structure and process for prospecting activities
  • Use social media and a network of contacts to move the sales agenda forward.

Customer Care

Jefferson Training

February 2004
3 day course in the art of customer care

Sell, Sell, Sell

Jefferson Training

March 2003
Intensive 5 day course on the art of selling

Diploma in Web Design

IACT

September 1999 to April 2000
Course in web development Macromedia software (now Adobe) including Dreamweaver, Flash & Fireworks.

MMII Grad

Marketing Institute of Ireland - Graduateship

September 1993
Four year marketing graduateship program developed and awarded by the MII

Primary & Secondary School Education

Terenure College

September 1980 to May 1991
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