Mara Di Lena
Customer support / care Training and Advisor / E-Travel / Fintech
43 years old
Driving License
Lille (59200) France
Professional Status
Employed
Open to opportunities
About Me
Passionate about providing the best possible customer experience, every time. Able to take responsibility and ownership for my work. Used to work with customers and agents I trained, from all over the world, so I have got a first-rate communication skills and superb problem-solving skills.
- Interact well with Diverse Cultures/ Groups
- Knowledge of Community Resources
- Research and Planning
- Work Well Under Pressure
- Resolve Conflicts/ Counseling
- Managing budgets
- Organisational skills
- Adaptability
- Problem-solving skills
- Outstanding interpersonal communication skills
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Italian
Expert
-
English (fluent)
Expert
-
French
Advanced
-
Japanese
Intermediate
-
Spanish
Notions
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Office
Advanced
-
Windows 10
Advanced
-
Pages
Advanced
-
G2
Advanced
-
Alloggiati Web
Advanced
-
Social Media
Advanced
-
Zendesk
Expert
-
Slack
Expert
-
Dashboard
Expert
