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Mara Di Lena

Customer support / care Training and Advisor / E-Travel / Fintech

Mara Di Lena
43 years old
Driving License
Lille (59200) France
Professional Status
Employed
Open to opportunities
About Me
Passionate about providing the best possible customer experience, every time. Able to take responsibility and ownership for my work. Used to work with customers and agents I trained, from all over the world, so I have got a first-rate communication skills and superb problem-solving skills.
Resume created on DoYouBuzz
  • Providing assistance about a post rental damage excess refund
  • Being mediator between customers and supplier's Insurance department to evaluate the refunds
  • Investigating and analysing all the documentation provided by both sides and eventually third parties