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Mara Di Lena

Customer support / care Training and Advisor / E-Travel / Fintech

Mara Di Lena
42 years old
Driving License
Lille (59200) France
Professional Status
Employed
Open to opportunities
About Me
Passionate about providing the best possible customer experience, every time. Able to take responsibility and ownership for my work. Used to work with customers and agents I trained, from all over the world, so I have got a first-rate communication skills and superb problem-solving skills.
Resume created on DoYouBuzz
  • Liaising between accommodations and customers to resolve issues via phone and email
  • Ability to adapt and work well under pressure in a fast-paced environment
  • Ability to take ownership and solve problems
  • Dealing with customers enquiries on a daily basis : Mediator between customers and accommodations