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Mahmoud Sakr

Mahmoud Sakr

Business Development, Operation Management, Customer Management

People Management
Analytical Thinking
Service oriented
Critical Thinker
Customer Oriented
Employed Open to opportunities
Well qualified and customer focused professional having over 13 years of experience consisting of business management, workforce management, service level management, trend analysis, troubleshooting and issue resolution, and customer relations. Seeking a challenging managerial assignment within the commercial or marketing department, with a growth oriented organization. Academic qualifications include Bachelor’s degree in Communications and Electronics coupled with multiple training's and certifications acquired during my professional career.
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CTS Engineer - (KAG) - Team Leader

Orange Business Services
May 2006 to February 2007
Egypt
  • Rendered 1st level of escalation to ensure prompt resolution of customer issues.
  • Groomed and mentored new team members in enhancing technical and awareness levels