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Mohamed
Mahmoud
Call Center Auditor - Al Sayer "TOYOTA / LEXUS"
40 years old
Cairo Egypt
Employed
Open to opportunities
Contact me
I’ am a self-motivated, creative, with experiences for more than eight years with retail in different departments such (sales, customer service and contact center)
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Experiences
Sales Head Section
at SAFAT HOME - Alghanim Ind.
April 2013 to November 2014
Assist the management in leading, directing and motivating the sales team in order to achieve the overall corporate sales
objectives.
assist the management in revising and implementing the sales strategies plans.
assist the management in generating sales opportunities by identifying appropriate business targets.
assist the management in providing a professional and excellent level of customer service with existing and new customers.
Supervise the shift that you are scheduled.
Assist management by completing all assigned duties.
Handle customer issues, resolution and communicate escalated issues to the management.
Assist the salesmen questions, concerns and product/service questions.
Create reports showing Sales %, install %, adherence, and attendance etc.
Make sure all employees adhere to company policies and procedures (example: dress code, cell phone usage, etc.)
Monthly evaluate of each employee