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Mohamed Mahmoud

Mohamed Mahmoud

Call Center Auditor - Al Sayer "TOYOTA / LEXUS"

40 years old
Cairo Egypt
Employed Open to opportunities
I’ am a self-motivated, creative, with experiences for more than eight years with retail in different departments such (sales, customer service and contact center)
Resume created on DoYouBuzz
  • Assist the management in leading, directing and motivating the sales team in order to achieve the overall corporate sales
    objectives.
  • assist the management in revising and implementing the sales strategies plans.
  • assist the management in generating sales opportunities by identifying appropriate business targets.
  • assist the management in providing a professional and excellent level of customer service with existing and new customers.
    • Supervise the shift that you are scheduled.
  • Assist management by completing all assigned duties.
  • Handle customer issues, resolution and communicate escalated issues to the management.
  • Assist the salesmen questions, concerns and product/service questions.
  • Create reports showing Sales %, install %, adherence, and attendance etc.
  • Make sure all employees adhere to company policies and procedures (example: dress code, cell phone usage, etc.)
  • Monthly evaluate of each employee