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Mahir Abbasov

Mahir Abbasov

Sales Manager (Hospitality & Tourism)

30 years old
Baku Azerbaijan
Employed Open to opportunities
  • a)Responsible for Corporate and Travel Agent Room Sales for the hotel. b)Update action plans and
    financial objectives quarterly. c)Identify new markets and business opportunities and increase sales.
    d)Implements all sales action plans related to my market areas as outlined in the marketing plan.
    e)Able to provide Quick and timely responses, immediate communication to the properties, develop
    professional long term business relationships. f)Able to supports hotels service and relationship
    strategy, driving customer loyalty by delivering service excellence throughout each customer
    experience
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  • a) Preparing weekly, monthly, quarterly and annual reports. b) Soliciting business through action plan
    preparation, execution and follow up. c) Communicating effectively verbally and in writing with internal
    and external customers, clients and guests while ensuring that professional, prompt and engaging
    service is extended. d) Coordinating and supporting all aspects of sales activities including
    participating in tradeshows and related promotional events, taking initial inquiries, generating leads
    and proposals, managing referrals, drafting and processing contracts and their contents, blocking
    space etc..
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  • a) Identify new contacts, develop sales leads, and respond to sales opportunities in
    order to maximise revenue. b) Generate and develop sales leads and contact potential clients to build
    business relationships. c) Produce quotations and written confirmation to all clients. d) Produce
    accurate and timely reports that meet the needs of the Sales Director and senior management to
    include the reporting of appointments, calls made and business leads. e) Monitor customer
    satisfaction regularly and resolve any outstanding issues to ensure future business. f) Arrange and
    carry out Hotel show rounds
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  • a) Responsible for multiple shift management of front desk, maintenance,
    housekeeping and security personnel. b) Perform hiring and training of new personnel. Set and
    coordinate employee work schedules. c) Carry out all advertising and marketing activities. d) Created
    new desk services directory, which was quickly adopted by hotel ownership.
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  • a) Provided highest level of customer service at all times. b) Trained and mentored
    new and junior employees. c) Checking daily documents from Reservation, Guest Relations and
    Front Office. d) Mutual contact with Casino management. e) Analyse Front office employees work
    during the day and update programme for the next day.
Learn more
  • English
    Expert
  • Russian
    Expert
  • Turkish
    Expert
  • Azerbaijani
    Expert
  • Arabic
    Intermediate
  • Conduction of SWOT analysis for Sales Department
    Expert
  • Sales Operations
    Expert
  • Sales Process
    Expert
  • Sales Management
    Expert
  • Marketing Strategy
    Expert
  • Marketing Management
    Expert
  • Communication Skills
    Expert
  • Public Speaking
    Expert
  • Guest Relation
    Expert
  • Problem Solving
    Expert
  • Operations Management
    Expert
  • Event Management
    Expert
  • "Project Management" given by organization of MIKA on Jan, 2017
  • "Effective Resume Writing And Interview Techniques" given by EMU on Jan, 2015
  • "Azerbaijan Society Form" given by EMU on Oct, 2014
  • "1st International Academic Youth Form" given by EMU on Nov, 2013

Bachelor of Business Administration

Eastern Mediterranean University

September 2011 to January 2017
Program emphasize the development of communications,
quantitative reasoning, and business analysis skills. Through BBA
courses, students gains knowledge of business practices and
processes, understand the role of economics in the world
marketplace, and acquire an awareness of global business issues.