Nationality: Franco-American
French-English bilingual with experiences in France and abroad and a "Master II" degree. Main jobs on international issues.
French-English bilingual with experiences in France and abroad and a "Master II" degree. Main jobs on international issues.
Customer service
ManoMano
Since November 2017
Full-time
Paris
France
- Trusted intermediary between customers and sellers to resolve disputes
- Multi-channel order (chat, call or email)
- Projects to improve the tools of the customer service department
Business analyst on strategic topics
Orange
September 2015
to September 2016
Part-time
Issy-Les-Moulineaux
France
- Competitive intelligence
- Market intelligence
- Internal consulting for VIPs
- Publication of marketing report
International business developer
AIES
January 2015
to July 2015
Internship
Paris
France
- International customer management and development
- Website creation
- International payment optimization
- New services development
Salesman
U-Progress
November 2013
to July 2014
Cooperative Education Work
Colombes
France
- Direct B2B marketing for Microsoft (SMB)
- Market intelligence for IBM (Big Data)
- Business development
- Customer database management
Project Management assistant
U.S. Consulate General Naples
July 2011
to August 2011
- Feedbacks on ongoing projects
- Technical study of premises for reorganization
- Audit of standard safety rules
- Competitive intelligence
- Market watch
- Strategic analysis
- Customer intelligence
-
French
Expert
-
English
TOIEC : 970/990Expert
-
Italian
Intermediate
-
Microsoft Office Suite
Advanced
-
IT integration
Advanced
-
Strategic intelligence
Advanced
-
E-Marketing
Good
-
SEA/SEO
Intermediate
- Economics, geopolitics and philosophy (The Economist, Newsweek, ...)
- Strong interest in new technologies (Mashable, Engadget, TechCrunch, ...)
- Cycling
- Crossfit
- Travels to China, Japan, Tanzania, Egypt, Finland, United States ...
