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Luis Barrientos

Occupational Therapy Assistant in the Making

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Luis Barrientos
32 years old
Driving License
Austin (78758) United States (Texas)
Contact me
Professional Status
Employed
Available
About Me
Dedicated Occupational Therapy Assistant in training with a compassionate approach to those struggling with life's basic activities.Detail oriented, flexible and creative in interpersonal relationships to help achieve goals.
Resume created on DoYouBuzz
Experiences
  • Provide account services to customers by receiving deposits and loan payments
    cashing checks
    issuing savings withdrawals
    recording night and mail deposits selling cashier's checks, traveler's checks, and series e bonds
    answering questions in person or on telephone
    referring to other bank services
    Balance vault
    Global Remittance
  • Park and retrieve cars
  • Greet customers
  • Collect fees
  • Manage the valet podium
  • Organize vehicles
  • Manage parking area (barricades, directing traffic, etc.)
  • Protect cars
  • Basic car servicing (change oil, tire if needed, jump a car)
  • Wear a uniform
  • Groom appropriately
  • Hand out Claim Tickets
  • Manage Keys
  • Do basic math without use of a calculator
  • Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
    Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
    Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
    Completes special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
  • The Service Representative (SR) provides customer service support to the club members and guests.
    Responsible for delivering the 24 Hour Fitness Service Promise; contribute to running a clean, friendly and well maintained club, and executing the team member basics of being on time and complying with the dress code..
    Responsible for assisting and directing members/guests
    Monitoring incoming inquiries and ensuring proper check in procedures are followed
  • Ensure to commit plus demonstrate corporate culture, values, vision and goals always.
    Ensure to park as well as retrieve guest vehicles for careful and respectful procedures.
    Provide continuously four or five star service pertinent to AAA guidelines.
    Prepare, complete and fill out legibly suitable valet tickets for all guest vehicles.
    Supervise valet parking lots for all self parked vehicles.
    Ensure to maintain cleanliness at valet lots as well as garages.
    Present service of guest vehicles inclusive of window cleaning and trash removal etc.
    Report maintenance needs if any within valet lots and garages.
    Maintain valet equipment inclusive of air tanks plus battery packs along with umbrellas and coolers.
    Provide support as required to assure exclusive guest service.
    Provide recommendations and information to management for supporting quality operations.
    Comply with all GPI policies plus procedures always.
    Support customers promptly as well as courteously in Valet checkout and check-in.
    Ensure to quickly clear valet drop-off area of cars as parked.
    Ensure high level of client service plus satisfaction is accomplished.
  • Greet and engage with the customer at all times, using our product to connect with the customer
    Perform tasks as requested of you each shift and that pertain to the successful operation of the business
    Listen to the customer and observe non-verbal cues to anticipate service needs
    Offer product suggestions and add on additional items when engaging with customers
    Maintain a clean and safe environment that prevents loss and minimizes risk
    Process cashier transactions quickly, accurately and drive our brand loyalty programs
    Keep our product folded, sized, in-stock and organized on the sales floor and up stocks/back stocks
    Place styles, sizes and colors of product on the sales floor so they are available for the customer
    Welcome customers to the fitting room and keep the area neat, clean and organized at all times
    Process all tasks quickly and accurately per company defined policies and procedures, with a focus on customer service and with a sense of urgency and pride
    Execute the shipment process to meet productivity and presentation standards
    Execute signage and markdown processes accurately and efficiently to meet productivity and pricing standards
    Execute the replenishment tasks with attention to detail ensuring all styles, sizes and colors are available

Behavior Aide

Blue Sky Abilities
August 2011 to August 2012
Full-time
Austin
United States - Texas
  • Behavior Aides assist families in implementing positive behavior support plans developed by Behavior Therapists (BCBA) and are trained to use Applied Behavior Analysis techniques.
  • Provide prompt, friendly customer service.
    Process customer returns according to Academy policies.
    Prepare and process damaged merchandise for return to Distribution Center.
    Operate cash register and maintain knowledge of cashier procedures.
    Balance all transactions run through assigned register, including register receipts, currency, layaway payments, checks, and credit cards.
    Set and maintain weekly ad signage.
    Zone merchandise.
    Perform price/SKU look-ups.
    Set and maintain plan-o-grams.
    Answer telephone.
    Housekeeping.
    Required to learn company policies and procedures.
    Duties may change and associates may be required to perform other duties as assigned.
Education

High School

Lanier High School

2008 to 2011
Graduated Lanier High School with a 3.5 GPA

Occuational Therapy Assistant

Austin Community College District

2014 to 2018
Occupational therapy assistants and aides help patients develop, recover, and improve the skills needed for daily living and working. Occupational therapy assistants are directly involved in providing therapy to patients; occupational therapy aides typically perform support activities. Both assistants and aides work under the direction of occupational therapists.
Skills

General

  • Multi line Phone Use
    Good
  • Complaint Handling/Dispute Resolution
    Advanced
  • MS Word, Excel and Access
    Good
  • Organizational Skills
    Advanced
  • Adaptability
    Advanced
  • Communication Skills
    Advanced
  • Leadership
    Advanced
  • Problem Solving
    Advanced
  • Initiative
    Advanced
  • Interpersonal Skills
    Advanced
  • Physical Strength
    Expert

Other

  • Fluent in English and Spanish
    Expert
  • First Aide/ CPR Certified
    Expert
Interests

Literature

  • The Role of Occupation Therapy For Persons With Down Syndrome
  • Into the Swing of Things
  • Homework Help From Occupational Therapy
  • Occupational Therapy in Early Intervention: Helping Children Succeed
  • Essentials of Musculoskeletal Care
  • Introduction to Occupational Therapy, 4th Edition
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Resume created on DoYouBuzz