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Lotfi
Kalil
Customer service agent
Customer service agent
Translator
Home
Experiences
Education
Skills
Interests
Download my PDF resume
31 years old
Kenitra Morocco
Contact me
Professional Status
Unemployed
Available
About Me
I Am Very motivated to start working soon if possible . Energetic and dynamic , love to work among a team.
Resume created on DoYouBuzz
Experiences
Customer service Agent (Arabic and English)
Qatar airways
July 2017 to September 2017
5 Stars Treatment to customers
Sorting out stucked problems
Mastering the software Amadeus
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Technician
Citruma
December 2013 to February 2014
Student Project
Kenitra
Morocco
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Skills
Handling Calls
Changing from arabic to english and vice versa
Expert
Collecting payment over phone from all over the world
Expert
Amadeus
5 stars dealing with amadeus while Talking to customers over phone.
Expert
Manual booking and rebooking
Expert
ATC Rebooking
Expert
Maintenance of Machines
Machine Tetra Pack , Machine TCP
Fix problems related to this machines
Advanced
Languages
French
Good
Arabic fluent
Expert
English
Expert
Education
Bachelor's Degree in English Studies
Ibn Tofail
September 2014 to July 2018
English Studies
Specialized Technician
ISTA Maamora kénitra
September 2012 to July 2014
Specialized technician in automation and industrial instrumentation
High school diploma
Ibn Batouta
September 2010 to July 2012
Interests
Literature
Books
Novels
Sports
Fitness
Football