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Certification Project ISO 9001: 2015. Establishment of a quality management system in order to obtain ISO 9001: 2015 Certification.
The adoption of a quality management system is a strategic decision of the organization that can help to improve its overall performance and provide a solid foundation for initiatives to ensure its sustainability. By implementing a quality management system based on this Standard the potential benefits to an organization are:
a) ability to consistently provide products and services that meet customer requirements and applicable legal and regulatory requirements; b) greater opportunities for improving customer satisfaction; c) taking into account the risks and opportunities associated with the context and objectives of the organization; d) ability to demonstrate compliance with the specified requirements of the quality management system.
Economic and strategic intelligence, decision-making support and optimisation of quality, costs, resources and results in project management approach. Visit our website and let us work together for a better business. http://www.bem-contracts.com
1- Self-Training on SAP (BPC, FICO, HCM, PAYROLL, MM, SD, CRM,BW). 2- Project Management Training - IPMA Certification. 3- Website Development in Business Executive Management. 4- " The future is not what will happen to us, but what we will do ". 5- http://www.bem-contracts.com 6- Taking care of my children. Doing all that is necessary for their well-being.
World Council of Churches- WCC, Geneva, Switzerland.
August 2010
to April 2015
Ensuring the proper functioning of the administrative complex (18,000 m2) of four blocks of four floors and over 450 offices. Administration, management and coordination of the central services with 8 people
Managing and coordinating the rental of offices to related organizations and external organizations within existing policies.
Ensuring proper billing and following up bad debtors.
In coordination with the Human Resources Office, managing the Council's apartments (40), establishing subtenants' contracts, billing rents and services, and being the point of contact for both subtenants and the real estate agencies.
Manage the Finance and Accounting Issues.
Maintaining relationships with the real estate agencies, making sure that the apartments are kept in good repair.
Making building insurance claims and following them up to their settlement.
Coordinating household insurance for WCC staff members.
Arranging other specific insurances (like WCC meetings, Central Committee, Assembly) as requested, including a monthly check on Income and Expenditure and reconciliation of the annual accounts.
Organizing removals for non-resident WCC staff and for some sister organizations (arrival & departure), in coordination with the Human Resources Office and in compliance with the Rules and Regulations.
Monitor the Cash-Flow for offices renting.
Coordinating Import & Export of goods / material / equipment.
World Council of Churches- WCC, Geneva, Switzerland.
March 2005
to December 2014
From March 2005 to December 2014 (three mandates of three years), elected member, representative of the staff community of the WCC pension fund board. In that capacity, I actively participated in the investment committee and in all the work of the WCC pension fund board.
Ensure proper functioning of the Pension Fund and respect the legal and regulatory framework.
Anticipate developments and offer the necessary and / or desirable for pension plan according the needs of employees and the employer.
Supervise the administrative and technical management of insured workers and pensioners.
Advise the insured of rights and obligations in a challenging and international environment.
Expand the information to policyholders (meetings, intranet, written communication ...).
Coordinate and manage mandates collaboration with experts and external service providers.
Work closely with Human Resources and Finance Department.
Participate in meetings of the Foundation Council.
Supervise Annual and Monthly Balances and auditing.
Participate in the drafting of annual reports.
Establish procedures and optimise the work organization.
Participate in various project development and supervision of pension plans.
As a member of the committee on investments, undertake preparatory work of the Commission in the case of investment, including by offering investment objectives and strategies, supervising the performance of investments, monitoring of asset management.