Lorraine Bernard
Seeking full time work
Student
Available
I am a hardworking, enthusiastic person and a quick learner.
Waitress
Garryvoe Hotel
April 2013
to May 2017
Part-time
Cork
Ireland
- April 2013-April 2015: Worked as a member of the hotels banqueting staff serving weddings and large functions
- Serving large groups I learned to take large orders and to clear large amounts at once. It also taught me to work efficiently as part of a team under time constraints to coordinate together to ensure smooth flow of service.
- April 2015-Present: Waitress at the Lighthouse Bar and Bistro of the hotel serving bar food and occasionally behind the bar serving drink.
- Learned a lot about ensuring customer satisfaction and division of attention by striving to maintain quality service during busy times
- Once a week responsible for unlocking and opening up of the bistro
- Enhanced communication skills from dealing with complaints from dissatisfied customers
Work Placement
Plymouth University Marine Institute
July 2017
to August 2017
- Marine acoustic survey
- Marine mammal survey
- Hydrophone and Pamguard software experience
Volunteer
Felidae Wild Cat Sanctuary
May 2016
to June 2016
Volunteer Work
Kimberly
South Africa
- Preparing food, feeding and watering animals.
- Repairing enclosures for lions, cheetahs, jackals, servals, bat-eared foxes, monkeys and caracals.
- Giving educational tours to visitors.
- Cleaning and upkeep of the volunteer house.
- Building a new visitor centre.
In May I finished my final year in the UCC School of Biological, Earth and Environmental Sciences. I studied the science of animals with modules covering topics such as Conservation; Biostatistics; Animal Behaviour; Vertebrate Biology and Food Production.
English(Honours level C2); Irish(Honours B3); Maths(Ordinary level B1); French(Honours C1); History(Honours B2); Home Economics(Honours B1); Biology(Honours C2).
- Used to providing good service and hospitality.
- Knowledge of customer relationship basics.
- Friendly and sociable.
- Enjoy working hard and being good at my job
- English: native;
- French: good understanding, basic speaking (currently attending classes).
- Basic knowledge of the Office suit (Word, Excel and Powerpoint).
- For the past year I have played with UCC Volleyball club and have been a member of the committee, fulfilling the role of Safety Officer.
- Have actively been involved in my local camogie club Fr O'Neills, played for many years and spent time coaching the under 8 team and refereeing in the under 8 league.
- Played badminton for local club Ladysbridge for 10 years, also on the Cork county juvenile teams. Was also involved in coaching six year olds beginner badminton.
- Enjoy other physical activities such as hiking and squash
