Lorena BellésEscrig
Operations Manager at Arvato Bertelsmann
Barcelona Area Spain
Professional Status
Project initiator
Available
About Me
I'm a professional with years of experience in Customer Sales and Service. With a degree in Tourism and Business I'm currently focusing my career in 2.0 Business Management and Social Media.
- Team Management
- German
- Operations Management
- Quality Assurance
- Team Building
- Contact Centers
- CMS
- Amadeus
- Web Analytics
- Credit Card Fraud
- English
- Contact Centers
- Training Skills
- English
- Project Transition
- Project Management
- Positive Can-do Attitude
- E-commerce SEO
- Fraud Detection
- Customer Care Management
- Customer Care
- Performance Management
- Coaching and Training
- English
- Catalan
- French
- German
- Spanish
- Italian
