As a marketing major with concentration on advertising, I always want to incorporate creativity into strategic marketing plans to deliver excellent performances.
My goal is to be able to work in a professional, diverse environment in order to harness my skills and obtain new knowledge. Experienced in working in multicultural teams and situations, I believe I can be a great team player and a great support at any organization.
My goal is to be able to work in a professional, diverse environment in order to harness my skills and obtain new knowledge. Experienced in working in multicultural teams and situations, I believe I can be a great team player and a great support at any organization.
Customer Service Representative
Spectrum
February 2017
to July 2017
- Handled over 70 calls per day regarding customer concerns about billing and technical support.
- Used multiple softwares to define customers' concerns and provide support.
- Provided excellent customer service and maintained good call metrics.
- Handled over 70 calls per day regarding customer concerns about billing and technical support.
Student Receptionist
Green River College
September 2015
to June 2016
- _ Responsible for general reception and clerical duties in the Student Services office.
- Organized files for past and current students.
- Assisted academic advisors and staffs with screening students' concern and finding suitable solutions.
- Organized files for past and current students.
International Student Ambassador Apprentice
Green River College
September 2014
to June 2015
- Planned, promoted, coordinated and assessed CORE, Seattle Trips and Dessert Socials as a part of welcoming events for approximately 500 incoming students every quarter.
- Responsible for events related to the needs and interest of international students at Green River College; programs include cultural, educational, recreational and social events on and off campus.
- Planned, promoted, coordinated and assessed CORE, Seattle Trips and Dessert Socials as a part of welcoming events for approximately 500 incoming students every quarter.
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Vietnamese
Advanced
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English
Advanced
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Leadership
Good
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Teamwork
Advanced
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Time Management
Advanced
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Public Speaking
Advanced
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Microsoft Office
Advanced
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Adobe Creative Suite
Good
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Social Media
Advanced
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Event Planning
Good
Associate's in Business Degree with High Honors
GPA: 3.8
GPA: 3.8
Major in Marketing with concentrations on Advertising
GPA: 3.8
GPA: 3.8
